FAQ
FAQ ABOUT OUR COMPANY
Will my item be sent in one package?
For logistical reasons,
items in the same purchase
will sometimes be sent in separate packages,
even if you’ve specified combined shipping.
Why have I not gotten my email confirmation?
There's a good chance that our email has ended up in your SPAM folder.
If not, then please email us and we will amend this for you right away.
Why have I not gotten my email confirmation?
There's a good chance that our email
has ended up in your SPAM folder.
If not, then please email us and we will
amend this for you right away.
Why have I not gotten my email confirmation?
There's a good chance that our email has ended up in your SPAM folder.
If not, then please email us and we will amend this for you right away.
Why have I not gotten my email confirmation?
There's a good chance that our email has ended up in your SPAM folder.
If not, then please email us and we will amend this for you right away.
How long does it take to ship my order?
When you place your order it usually takes
24 to 48 hours for the order to be processed
for delivery.
Shipping time after the order is processed,
covered by our delivery partners, is about 7 to 15 days.
How long does it take to ship my order?
When you place your order it usually takes
24 to 48 hours for the order to be processed
for delivery.
Shipping time after the order is processed,
covered by our delivery partners, is about
7 to 15 days.
What payment options do you have?
Our store has 2 payment options:
- The first option is debit or credit card.
- The second option is PayPal.
You can choose the payment method at checkout.
Where do you ship your product from?
We ship our products from warehouses in USA,
CA, Australia, France, and China.
Depending on the stock available.
Is there a warranty?
Yes, there is a warranty that guarantees you the option of a money back return or the chance to exchange your product for another within six months of receiving your package.
What should I do if I have any issues with the product?
Feel free to contact our support team, who will be happy to attend to your needs.
Is there a warranty?
Yes, there is a warranty that guarantees you the option of a money back return or the chance to exchange your product for another within six months of receiving your package.
What should I do if I have any issues with the product?
Feel free to contact our support team, who will be happy to attend to your needs.
Do you ship worldwide?
We currently ship in the USA,
CA, Australia, France, Germany, Spain, and
New Zealand.
For shipping outside of certain countries, we don’t guarantee that deliveries will be completed within 7 to 15 days.
Please reach out to our support team for more information on our contact page.
We will gladly meet your needs.
Can I cancel my order?
Order can be canceled if the order has not been processed and sent to your address.
How would you cancel it?
Simple, just contact our support at contact us.
What's the shipping price?
We offer free shipping for all orders.
Can I change my order?
Yes, you can change your order if the order has not been processed and sent.
How can I change my order?
It’s simple, just contact our support team on our contact page.
Can I change my order?
Yes, you can change your order if the order has not been processed and sent.
How can I change my order?
It’s simple, just contact our support team on our contact page.
FAQ ABOUT WOWSTICK
How much time can Wowstick work?
Wowstick can work for 8 hours.
No batteries are not included in original
package.
No batteries are not included in original package.
Is it rechargeable?
No, you need to change batteries,
but batteries can be rechargeable.
Is it rechargeable?
No, you need to change batteries, but
batteries can be rechargeable.
What type of batteries do I need?
You need 2 AAA batteries with 1.5V.
What will I receive in the package?
You will receive the Wowstick cloth bag and 20 bits for everyday phone servicing.
Is Wowstick powerful enough to meet my needs
on phone servicing?
Yes, Wowstick is very strong and
it will meet your needs.
Is Wowstick powerful enough to meet my needs
on phone servicing?
Yes, Wowstick is very strong and it will meet your needs.